A – E
ACAS or Advice, Conciliation and Arbitration Service
Provides information, training, advice and conciliation services for employers and employees to help avoid problems at work.
Access to Work
Support from the UK Government, including financial support, to provide extra help in the workplace if you’re disabled or have a health condition.
Individual support to prepare school leavers aged 16-19 who are not in a job, education or training for their next steps. Can include life skills, anxiety and behaviour management, and skills development.
Education beyond school to degree or diploma level.
An optional further qualification within the Scottish education system, normally taken by students aged 16-18 who have completed Highers.
Support from another person or organisation to help you express your wishes and views, and to stand up for your rights.
A person granted the right by the Department of Work and Pensions to manage benefits and finances for someone who can’t act for themselves through disability or other impairment.
Assessment of needs
Looks at a person’s physical, mental and emotional needs to determine what support they need to thrive.
Equipment or devices that help someone live more independently or improve their quality of life. Can include apps and adapted software as well as aids and equipment.
Basic skills courses
Courses covering essential skills including reading, number work, IT, communication and working with others. May or may not lead to a qualification.
Someone with particular knowledge of current benefits and the benefits system, who can inform and advise you on eligibility and help you make the best decisions for your circumstances.
The limit the UK Government has set on the total amount of income a household can receive from certain benefits.
Supports people who can’t get around easily by allowing them to park closer to their destination, often in restricted areas.
The ability to make and understand decisions based on relevant facts and considerations, and to act accordingly, usually in relation to legal or financial matters.
Certificate of Work Readiness
A Scottish qualification that demonstrates to employers someone has relevant skills and experience for the workplace.
CSP or Coordinated Support Plan
Plan laying out a young person’s specific needs, the goals set for them and what support they will get. It is usually put in place by the school and it is legally binding.
Money to help you look after someone who requires care, subject to eligibility criteria and your income.
Sets out the extra support someone under 16 needs, including for example health care and respite, and who is responsible for providing this.
Community Care Assessment
Review of personal circumstances and needs of an adult, carried out by social services with a view to identifying the support someone needs to thrive.
Continuing Power of Attorney
Appoints a person to make decisions or act in legal and financial affairs for and on behalf of someone who needs support to do this for themselves.
Payment by the local social services department to someone with agreed support needs, to enable them to choose and pay their service providers.
Disability Confident Employers
Employers who have signed up to the UK government’s Disability Confident scheme to provide work opportunities for people with disabilities of all kinds.
DEA or Disability Employment Advisors
Available in many Jobcentres to provide advice and support to disabled people looking for work or training opportunities.
DLA or Disability Living Allowance
Benefit for disabled children under 16.
DSA or Disabled Students Allowance
An additional allowance to help with some of the extra costs of studying with a mental health problem, long term illness or disability.
DWP or Department of Work and Pensions
The UK government department responsible for welfare payments and benefits.
EMA or Education Maintenance Allowance
Financial support for 16-19 year olds who meet the eligibility criteria and want to continue studying.
The qualities and skills that make someone more likely to find or stay in work.
A Scottish Government fund managed by Skills Development Scotland to support young people into work through local training programmes.
The law that protects people from discrimination or unfair treatment on the basis of personal characteristics, including disability.
Equality Advisory and Support Service
Provides information and advice about discrimination and human rights issues.
ESA or Employment and Support Allowance
A benefit for people who are out of work through illness or disability.
Getting in touch with the Contact helpline
You can get in touch with our helpline by phone, email, Facebook or Twitter, and we can access an interpreter if necessary.
Find out more about how to contact us.
Parent and carer support networks can be the best sources of local information and advice.
Download the list below, or contact us to ask about support groups in your area.
As part of our transition workshop programme, we produced short directories of local services for each area visited. Click on the image to download any handbook.